Last Updated: March 6, 2025

INTRODUCTION

American Clinics, Salons & Spas (“americancss.com”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website americancss.com, use our mobile application, subscribe to our magazine, or otherwise interact with our publication (collectively, the “Services”).

This Privacy Policy applies to information we collect when you use our Services, make a purchase, sign up for our newsletter, participate in industry surveys or contests, register for events, submit content for publication, or otherwise interact with us as readers, advertisers, or industry professionals. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

INFORMATION WE COLLECT

We collect several types of information from and about users of our Services, which may include:

Personal Information

Personal information is information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. The personal information we collect may include:

  • Contact information such as name, email address, mailing address, phone number, company name, and job title.
  • Payment and billing information, including credit card numbers, billing address, and other payment details necessary for subscriptions, advertising purchases, or event registrations.
  • Subscription information including subscription type, delivery preferences, renewal dates, and subscription history.
  • Professional information such as your industry role, professional certifications, business interests, and company details.
  • Account information if you create an account on our website or mobile application, including your username, password, and preferences.
  • Content submission information if you submit articles, letters, comments, or other content for publication consideration.
  • Event registration information including dietary preferences, accessibility requirements, and other details necessary for event management.
  • Marketing preferences, including communication preferences and information about your interactions with our marketing communications.
  • Industry survey responses, including opinions, preferences, and business practices related to the clinic, salon, and spa industries.

Non-Personal Information

We also collect information that does not directly identify you, including:

  • Usage details about your interaction with our Services, including browsing actions, article views, search queries, referring/exit pages, date/time stamps, and pages viewed.
  • Device information such as your device type, operating system, browser type and version, and other technology identifiers.
  • Location information, including general geographic location based on your IP address or more precise location if you provide permission through your device settings.
  • Aggregated or anonymized information about readership, subscription trends, and industry demographics that does not directly identify you.

Information Collection Methods

We collect information from you through various channels and technologies:

Direct Collection

We collect information directly from you when you provide it to us, such as when you:

  • Complete forms on our website
  • Subscribe to our magazine or newsletter
  • Create an account or profile
  • Make a purchase or register for an event
  • Submit content for publication consideration
  • Request information about our services
  • Communicate with us via email, phone, or other means
  • Provide feedback, participate in surveys, or respond to questionnaires
  • Apply to be a contributor or for employment with us

Automated Collection

When you use our Services, we may use cookies, web beacons, pixel tags, log files, local storage objects, and other tracking technologies to automatically collect information about you. These technologies help us analyze trends, administer the website, track users’ movements around the site, understand readership engagement, and gather demographic information about our user base as a whole.

Third-Party Sources

We may receive information about you from other sources, including:

  • Business partners, service providers, and subcontractors
  • Industry associations and event organizers
  • Advertising partners and sponsors
  • Marketing and analytics providers
  • Public databases and records
  • Social media platforms, if you interact with us through those platforms or authorize a social media platform to share information with us

HOW WE USE YOUR INFORMATION

We may use the information we collect about you for various purposes, including:

Providing and Improving Our Services

We use your information to provide the Services you request, process transactions, and fulfill our contractual obligations to you. This includes managing your subscriptions, processing payments, delivering our publications, and sending service confirmations. We also use this information to improve and personalize your experience with our Services, develop new features and content, and ensure the technical functioning of our Services.

Content Development and Delivery

Your information and engagement patterns help us develop content that is relevant to our readership and industry. We analyze readership trends, survey responses, and content preferences to guide our editorial decisions and create a more valuable publication for our audience.

Communication and Customer Service

Your information helps us communicate with you about your subscriptions, purchases, account status, and changes to our policies or terms. We also use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have about our Services or content.

Marketing and Promotions

With your consent or where permitted by applicable law, we may use your information to send you promotional materials, newsletters, and information about products, services, events, or content that may be of interest to you. These communications may be tailored to your professional interests, preferences, and past interactions with our Services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly.

Business and Operational Purposes

We use your information for various business and operational purposes, such as:

  • Maintaining and improving the safety, security, and performance of our Services
  • Detecting, preventing, and addressing technical issues, fraud, or illegal activity
  • Conducting data analytics, research, and industry trend analysis
  • Fulfilling our legal obligations, including maintaining records and complying with applicable laws and regulations
  • Managing our business operations, including accounting, auditing, and other internal functions
  • Enforcing our terms, conditions, and policies
  • Connecting industry professionals with relevant products, services, and networking opportunities

Advertising and Sponsorship Management

For our advertising partners, we use information to manage advertising placements, measure campaign effectiveness, and provide reporting on audience engagement. This helps us maintain a sustainable business model that supports our publishing activities while delivering relevant advertising content to our readers.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information in the following circumstances:

Service Providers and Business Partners

We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processing, data analysis, email delivery, printing and distribution, hosting services, customer service, and marketing assistance. These parties are only provided with the information necessary to perform their functions and are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

Industry Partners and Event Sponsors

With your consent, we may share your information with industry partners, event sponsors, or exhibitors that may offer products or services that may be of interest to you or that may be related to your professional interests. This sharing helps facilitate valuable industry connections and provides you with access to relevant resources.

Corporate Transactions

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

  • Enforce our rights arising from any contracts entered into between you and us
  • Protect the rights, property, or safety of our company, our readers, or others
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Defend against legal claims or liability

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Aggregated or De-identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for industry research, marketing, advertising, or similar purposes. This helps us contribute to industry knowledge and best practices.

YOUR PRIVACY RIGHTS

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include:

Access and Portability

You may have the right to request access to the personal information we have collected about you. Upon verification of your identity, we will provide you with a copy of the personal information we have about you in a structured, commonly used, and machine-readable format.

Correction

If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request that we correct this information. We will make reasonable efforts to correct inaccurate information promptly.

Deletion

You may have the right to request that we delete your personal information from our records. We will comply with such requests unless we have a legitimate reason to retain certain information, such as for legal compliance, fraud prevention, or to fulfill contractual obligations like active subscriptions.

Restriction and Objection

You may have the right to request that we restrict the processing of your personal information or to object to our processing of your information based on our legitimate interests. In such cases, we will only process your data if we can demonstrate compelling legitimate grounds that override your interests or rights, or for legal reasons.

Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices, or provide a different level of quality for our services based solely on your privacy choices.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before responding to your request.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise those rights.

Categories of Personal Information We Collect

We have collected the following categories of personal information from consumers within the last twelve (12) months:

  • Identifiers (e.g., name, address, email address, phone number, account name)
  • Customer records information (e.g., signature, bank account number, credit card number)
  • Protected classification characteristics (e.g., age, gender)
  • Commercial information (e.g., products or services purchased, subscription history)
  • Internet or other electronic network activity (e.g., browsing history, search history)
  • Geolocation data
  • Professional or employment-related information (e.g., job title, industry role, company)
  • Inferences drawn from other personal information (e.g., preferences, characteristics, behaviors)

Sources of Personal Information

We obtain the categories of personal information listed above from the following sources:

  • Directly from you when you provide it to us
  • Automatically when you use our Services
  • From third parties as described in the “Information Collection Methods” section

Use and Disclosure of Personal Information

We use and disclose the personal information we collect for the business and commercial purposes described in the “How We Use Your Information” and “Disclosure of Your Information” sections of this Privacy Policy.

In the past twelve (12) months, we have disclosed the following categories of personal information for business purposes to the following categories of third parties:

  • Identifiers: Service providers, business partners, affiliated entities
  • Customer records information: Service providers, payment processors
  • Protected classification characteristics: Service providers
  • Commercial information: Service providers, business partners
  • Internet or other electronic network activity: Service providers, analytics providers
  • Geolocation data: Service providers, analytics providers
  • Professional or employment-related information: Service providers, industry partners
  • Inferences: Service providers, analytics providers

Sale or Sharing of Personal Information

In the context of the CCPA, “sale” and “share” are broadly defined and may include certain types of data sharing arrangements with third parties. Under these definitions:

We do not sell your personal information for monetary consideration. However, we may “share” certain personal information (such as identifiers and internet activity information) with advertising partners and analytics providers for cross-context behavioral advertising purposes. This sharing helps us deliver more relevant advertisements and improve our Services.

Additionally, with your consent, we may share your contact information with industry partners, event sponsors, or exhibitors that may provide products or services relevant to your professional interests.

We do not sell or share the personal information of consumers under 16 years of age without affirmative authorization.

Your Rights Under the CCPA/CPRA

As a California resident, you have the following rights:

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell or share.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You have the right to request correction of inaccurate personal information.
  • Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information.
  • Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to purposes necessary to provide the services.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

Exercising Your California Privacy Rights

To exercise your rights under the CCPA/CPRA, please submit a request to us using the contact information provided in the “Contact Us” section of this Privacy Policy. Only you, or a person authorized to act on your behalf, may make a request related to your personal information.

The request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will respond to your request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our response to that account. If you do not have an account with us, we will deliver our response by mail or electronically, at your option.

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Shine the Light Law

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write to us at the address provided in the “Contact Us” section.

DO NOT TRACK SIGNALS

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.

DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and fulfill our legitimate business interests.

For subscription information, we typically retain this data for the duration of your subscription plus a reasonable period afterward to facilitate renewals and maintain subscription history. For content submissions and industry surveys, we typically retain this information for as long as it remains relevant for our editorial and research purposes.

We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.

DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption, access controls, regular security assessments, and staff training. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access our Services within a secure environment.

THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to third-party websites and services that are not owned or controlled by American Clinics, Salons & Spas. This Privacy Policy applies only to our Services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every website you visit.

In addition, we may provide access to features, widgets, or applications developed by third parties that are embedded within our Services (such as subscription management tools, payment processors, or social media features). These third parties may collect information about your use of our Services and may set their own cookies to improve their services. Your interactions with these features are governed by the privacy policy of the company providing them.

CHILDREN’S PRIVACY

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information provided in the “Contact Us” section.

INTERNATIONAL DATA TRANSFERS

We are based in the United States, and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information collected through the Services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Services or provision of any information therefore constitutes your consent to the transfer, processing, usage, sharing, and storage of your information in the U.S. and other jurisdictions as set forth in this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the website homepage, by email, or through an in-app notification.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

American Clinics, Salons & Spas
3980 Tampa Road, Suite 205
Oldsmar, FL 34677
Email: contact@americancss.com